The last decade has seen the financial services sector of India undergo a transformative change. With the emergence of new-age technology solution providers or technology-driven start-ups in the financial space, established financial institutions have begun shifting from traditional legacy systems to partnership models with these technology start-ups. Apart from establishe........

In India, amidst its geographic and cultural diversities, branch offices have traditionally played an overarching role in the financial services ecosystem for lenders across the public and private sectors. Apart from driving volumes, branchbased transactions instill the demanded magnitude of trust, loyalty, and customer confidence, indispensable for all-weather business re........

The financial services sector in India is perhaps one of the earliest beneficiaries of the surging digitalization wave in the country. The transformation of banking that has continued with varying tempo has received a shot in the arm with the expanding connectivity coverage, the fintech revolution, and a National resolution to drive inclusion. Today, stakeholders on both s........